MetroBusinessIndex

About MetroBusinessIndex

An index nobody can buy a place in

We built MetroBusinessIndex to make finding a good local business quick and fair. Look up a café, a dentist or a plumber by city and neighbourhood, see how people rate them, and contact them directly. No ads, no sponsored spots, no paid plans.
Order
Rating weighted by review count
Paid placement
None
Ads
None
Cost to list
Free

01 · Ranking

How the index ranks

Star ratings on their own reward places with hardly any reviews: two 5-star ratings would beat hundreds of 4.7s. So each place starts as if it had 10 ratings of 3.5 stars, and its real reviews move it from there. The more people who rate a place, the more their rating counts.

score = (3.5 × 10 + rating × reviews) ÷ (10 + reviews)

4.664.7 stars from 300 reviews

3.755.0 stars from just 2 reviews

A place with no reviews yet stays at the 3.5-star starting point. Ties go to the place with more reviews. Money never comes into it.

We only publish a list once a city has at least 5 places in it, and a neighbourhood list once it has 3.

02 · Reviews

Review rules

Reviews only help if they're honest, so each one is checked against these before it goes live.

  1. 01Been there yourself

    Write about places you've actually used, and about what happened to you.

  2. 02Stay on topic

    The service, the price, the people. Leave out unrelated arguments.

  3. 03Be kind, even when it went wrong

    No threats, insults, harassment or hate.

  4. 04Keep it private

    No phone numbers, home addresses or full names of staff or other customers.

  5. 05No reviewing yourself

    Owners and staff can't review their own place, or a rival's.

  6. 06Nothing in return

    No reviews for discounts, gifts or money, and businesses mustn't offer them.

We take down reviews that break these rules, but not reviews that are simply unhappy, and nobody can pay us to remove one.

03 · Contact

Get in touch

hello@metrobusinessindex.com